Privacy policy

Privacy Policy

Last updated: November 3, 2026

ESUXA is operated by James Matthew Hanshaw. This Privacy Policy explains how we collect, use, and disclose personal information when you visit https://esuxa.com/, purchase from us, or contact us.

Information We Collect

Depending on your interactions with our store, we collect the following categories of information:

  • Contact information, such as your name, email address, phone number, and billing and shipping addresses.
  • Transaction information, including order details, purchases, returns, refunds, and payment status.
  • Information you provide in customer service communications.
  • Device and usage information, such as IP address, browser type, device identifiers, and interactions with our website.
  • Cookie and similar technology information, depending on the features used and your privacy choices.

We receive information directly from you, automatically through your use of the store, and from providers that support payments, fulfillment, security, and other store services.

How We Use Information

  • Process orders, payments, deliveries, and refunds.
  • Respond to questions and provide customer support.
  • Send order confirmations and shipping updates.
  • Maintain and improve our website and services.
  • Detect and prevent fraud and security incidents.
  • Meet legal, tax, and recordkeeping obligations.
  • Provide marketing, analytics, and advertising where applicable, subject to legal requirements and your choices.

Payment Information

Payment information is processed by the payment providers available at checkout under their applicable privacy and security practices. Please do not send full payment card details, passwords, or authentication codes by email.

Shopify and Other Service Providers

Our store is hosted by Shopify. Shopify collects and processes information when you visit and purchase from our store to operate and support its services.

When Shopify Network Intelligence is enabled, Shopify also processes information about interactions with our store, other merchants, and Shopify to provide Enhanced Services, including personalization and advertising.

Information may be shared with Shopify and other providers supporting payments, shipping, fulfillment, communications, analytics, advertising, and security. These providers may be located in countries other than where you live.

For information about Shopify's processing and related choices, please visit:

We may also disclose information when required by law, to respond to valid legal requests, to investigate fraud, or to protect legal rights.

Cookies and Similar Technologies

Cookies and similar technologies support functions such as shopping carts, checkout, preferences, website performance, analytics, and advertising where used.

You can manage cookies through your browser settings and any privacy controls presented on our website. Blocking certain cookies may affect store functionality. Where consent is required, non-essential tracking is subject to that consent.

Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information, restrict or object to certain processing, or opt out of sale, sharing, or targeted advertising as legally defined.

To submit a request or ask about our data practices, email info@esuxa.com. We may verify your identity before completing a request. Where applicable, an authorized agent may submit a request on your behalf.

If a request is denied, you may contact us to appeal where applicable law provides that right. We will not unlawfully discriminate against you for exercising privacy rights.

You can unsubscribe from promotional emails using the instructions in those messages. Unsubscribing does not stop necessary communications about an existing order.

You can separately manage certain uses of your information by Shopify through the Shopify Privacy Portal .

Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining required records, handling disputes, and complying with legal obligations.

We use reasonable safeguards designed to protect personal information. No method of transmission or storage can guarantee complete security.

Children's Privacy

Our store is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information to us.

Third-Party Websites

Links to websites we do not operate are subject to those websites' own terms and privacy practices.

Policy Updates

Updates will be published on this page with a revised date. Where legally required, we will provide additional notice or obtain consent.

Contact Us

ESUXA
Operated by James Matthew Hanshaw
Privacy inquiries: info@esuxa.com
Phone: +1 412-952-0147
211 Illinois Dr
Glenshaw, PA 15116
United States